The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. Thats approaching evil. – Jeff Bezos
We see our customers as invited guests to a party, and we are the hosts. Its our job every day to make every important aspect of the customer experience a little bit better. – Jeff Bezos
Ive always been at the intersection of computers and whatever they can revolutionize. – Jeff Bezos
We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldnt be in this business. – Jeff Bezos
If you dont understand the details of your business you are going to fail. – Jeff Bezos
There are two ways to extend a business. Take inventory of what youre good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward. – Jeff Bezos
The common question that gets asked in business is, why? Thats a good question, but an equally valid question is, why not? – Jeff Bezos
I strongly believe that missionaries make better products. They care more. For a missionary, its not just about the business. There has to be a business, and the business has to make sense, but thats not why you do it. You do it because you have something meaningful that motivates you. – Jeff Bezos
Millions of people were inspired by the Apollo Program. I was five years old when I watched Apollo 11 unfold on television, and without any doubt it was a big contributor to my passions for science, engineering, and exploration. – Jeff Bezos
Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital. – Jeff Bezos
Strip malls are history. – Jeff Bezos
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. – Jeff Bezos
There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second. – Jeff Bezos
