If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. – Jeff Bezos
We see our customers as invited guests to a party, and we are the hosts. Its our job every day to make every important aspect of the customer experience a little bit better. – Jeff Bezos
Ive always been at the intersection of computers and whatever they can revolutionize. – Jeff Bezos
I strongly believe that missionaries make better products. They care more. For a missionary, its not just about the business. There has to be a business, and the business has to make sense, but thats not why you do it. You do it because you have something meaningful that motivates you. – Jeff Bezos
Ive always been attracted to cars, and driving is a completely measurable experience: if you qualify last on the grid, youre the slowest, and if you qualify first on the grid, youre the fastest. So no one can say youre slow if youre fast and no one can say youre fast if youre slow. – Eric Bana