If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. – Jeff Bezos
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital. – Jeff Bezos
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The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. Thats approaching evil. – Jeff Bezos
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At an incredibly divisive point in pop history, Donna Summer managed to create an undeniable across-the-board experience of mass pleasure – after Bad Girls, nobody ever tried claiming disco sucked again. It set the template for what Michael Jackson would do a few months later with Off The Wall. – Rob Sheffield
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