The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. Thats approaching evil. – Jeff Bezos
We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldnt be in this business. – Jeff Bezos
If you dont understand the details of your business you are going to fail. – Jeff Bezos
We see our customers as invited guests to a party, and we are the hosts. Its our job every day to make every important aspect of the customer experience a little bit better. – Jeff Bezos
I have no idea how to get in touch with anyone anymore. Everyone, it seems, has a home phone, a cell phone, a regular e-mail account, a Facebook account, a Twitter account, and a Web site. Some of them also have a Google Voice number. There are the sentimental few who still have fax machines. – Susan Orlean