The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. Thats approaching evil. – Jeff Bezos
There are two ways to extend a business. Take inventory of what youre good at and extend out from your skills. Or determine what your customers need and work backward, even if it requires learning new skills. Kindle is an example of working backward. – Jeff Bezos
There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second. – Jeff Bezos
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. – Jeff Bezos
I have no idea how to get in touch with anyone anymore. Everyone, it seems, has a home phone, a cell phone, a regular e-mail account, a Facebook account, a Twitter account, and a Web site. Some of them also have a Google Voice number. There are the sentimental few who still have fax machines. – Susan Orlean