We expect all our businesses to have a positive impact on our top and bottom lines. Profitability is very important to us or we wouldnt be in this business. – Jeff Bezos
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. – Jeff Bezos
We see our customers as invited guests to a party, and we are the hosts. Its our job every day to make every important aspect of the customer experience a little bit better. – Jeff Bezos
I strongly believe that missionaries make better products. They care more. For a missionary, its not just about the business. There has to be a business, and the business has to make sense, but thats not why you do it. You do it because you have something meaningful that motivates you. – Jeff Bezos