We see our customers as invited guests to a party, and we are the hosts. Its our job every day to make every important aspect of the customer experience a little bit better. – Jeff Bezos
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful. – Jeff Bezos
The one thing that offends me the most is when I walk by a bank and see ads trying to convince people to take out second mortgages on their home so they can go on vacation. Thats approaching evil. – Jeff Bezos
I strongly believe that missionaries make better products. They care more. For a missionary, its not just about the business. There has to be a business, and the business has to make sense, but thats not why you do it. You do it because you have something meaningful that motivates you. – Jeff Bezos
I think were the only jokeless show on television. I mean really, we have no setups and no punch lines. Its not a joke show. There are funny lines and funny moments but again the comedy is born of the human experience and awkward pauses are a great part of what it is to be human. – Rainn Wilson