For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, its office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce. – Tom Peters
Stop being conned by the old mantra that says, Leaders are cool, managers are dweebs. Instead, follow the Peters Principle: Leaders are cool. Managers are cool too! – Tom Peters