Despite all our gains in technology, product innovation and world markets, most people are not thriving in the organizations they work for. – Stephen Covey
We are not animals. We are not a product of what has happened to us in our past. We have the power of choice. – Stephen Covey
Our ultimate freedom is the right and power to decide how anybody or anything outside ourselves will affect us. – Stephen Covey
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships. – Stephen Covey