Design is so critical it should be on the agenda of every meeting in every single department. – Tom Peters
Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures. – Tom Peters
The simple act of paying positive attention to people has a great deal to do with productivity. – Tom Peters
Stop being conned by the old mantra that says, Leaders are cool, managers are dweebs. Instead, follow the Peters Principle: Leaders are cool. Managers are cool too! – Tom Peters
Internet safety begins at home and that is why my legislation would require the Federal Trade Commission to design and publish a unique website to serve as a clearinghouse and resource for parents, teachers and children for information on the dangers of surfing the Internet. – Mike Fitzpatrick