All business success rests on something labeled a sale, which at least momentarily weds company and customer. – Tom Peters
Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what Ive been good at. – Tom Peters
For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, its office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce. – Tom Peters