The simple act of paying positive attention to people has a great deal to do with productivity. – Tom Peters
Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures. – Tom Peters
The whole secret to our success is being able to con ourselves into believing that were going to change the world because statistically we are unlikely to do it. – Tom Peters
Design is so critical it should be on the agenda of every meeting in every single department. – Tom Peters