If youre not serving the customer, youd better be serving someone who is. – Karl Albrecht
If the frontline people do count, you couldnt prove it by examining the reward systems in most organizations. – Karl Albrecht
If youre not serving the customer, youd better be serving someone who is. – Karl Albrecht
If the frontline people do count, you couldnt prove it by examining the reward systems in most organizations. – Karl Albrecht
Customer needs have an unsettling way of not staying satisfied for very long. – Karl Albrecht
The typical human life seems to be quite unplanned, undirected, unlived, and unsavored. Only those who consciously think about the adventure of living as a matter of making choices among options, which they have found for themselves, ever establish real self-control and live their lives fully. – Karl Albrecht
Even though I have a nice house, nice family, the rest of my generation is still in South Central L.A. My cousins, my brothers, my sisters, they dont wanna move out. They dont want to and they dont have the means to sustain it. Thats where my heart is and thats what I think about all the time. – Ice Cube