Consumers are statistics. Customers are people. – Stanley Marcus
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Be it furniture, clothes, or health care, many industries today are marketing nothing more than commodities — no more, no less. What will make the difference in the long run is the care and feeding of customers. – Micheal Mescon
Always think of your customers as suppliers first. Work closely with them, so they can supply you with the information you need to supply them with the right products and services. – Susan Marthaller
There is a serious defect in the thinking of someone who wants — more than anything else — to become rich. As long as they dont have the money, itll seem like a worthwhile goal. Once they do, theyll understand how important other things are — and have always been. – Anita Loos