Always think of your customers as suppliers first. Work closely with them, so they can supply you with the information you need to supply them with the right products and services. – Susan Marthaller
Above all, I would teach him to tell the truth Truth-telling, I have found, is the key to responsible citizenship. The thousands of criminals I have seen in 40 years of law enforcement have had one thing in common: Every single one was a liar. – J. Edgar Hoover
I have learned to respect ideas, wherever they come from. Often they come from clients. Account executives often have big creative ideas, regardless of what some writers think. – Leo Burnett