The typical human life seems to be quite unplanned, undirected, unlived, and unsavored. Only those who consciously think about the adventure of living as a matter of making choices among options, which they have found for themselves, ever establish real self-control and live their lives fully. – Karl Albrecht
If the frontline people do count, you couldnt prove it by examining the reward systems in most organizations. – Karl Albrecht
Customer needs have an unsettling way of not staying satisfied for very long. – Karl Albrecht
If youre not serving the customer, youd better be serving someone who is. – Karl Albrecht
The failure of national economic policy is costing us more than jobs it has begun to weaken that uniquely American spirit of risk-taking, large ambition, and optimism about the future. We must rally them now to bold departures that rebuild our national morale as well as our material prosperity. – Mitch Daniels