The typical human life seems to be quite unplanned, undirected, unlived, and unsavored. Only those who consciously think about the adventure of living as a matter of making choices among options, which they have found for themselves, ever establish real self-control and live their lives fully. – Karl Albrecht
Customer needs have an unsettling way of not staying satisfied for very long. – Karl Albrecht
If youre not serving the customer, youd better be serving someone who is. – Karl Albrecht
If the frontline people do count, you couldnt prove it by examining the reward systems in most organizations. – Karl Albrecht
There comes a point in your moviegoing life where you look at the screen and then you look at the world and you ask, What is going on? You want the movies to show you the chaos and mess and risk and failure that are normal for a lot of us. Generally, the movies hide all of that. – Wesley Morris