There are an enormous number of managers who have retired on the job. – Peter Drucker
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Management by objective works – if you know the objectives. Ninety percent of the time you dont. – Peter Drucker
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Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. – Peter Drucker
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