It is not enough to give the customer excellent service. You must subtly make him aware of the great service he is getting. – Source Unknown
A word of encouragement during a failure is worth more than an hour of praise after success. – Source Unknown
Organizations that remain vital show their new employees that they are needed. At the same time, they never forget the value of their long-service employees. And they always give both a second chance. – Source Unknown
Wise men are instructed in reason;
Men of less understanding by experience;
The most unknowing learn by necessity.
Wise men do in the beginning what fools do in the end. – Source Unknown