Quote by Stew Leonard
A customer who complains is my best friend. - Stew Leonard

A customer who complains is my best friend. – Stew Leonard

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The 1990s customer expects service to be characterized by fast and efficient computer-based systems. – Steve Cuthbert

Motivate them, train them, care about them and make winners out of them…we know that if we treat our employees correctly, theyll treat the customers right. And if customers are treated right, theyll come back. – J. Marriot Jr.

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