The only way to know how customers see your business is to look at

The only way to know how customers see your business is to look at it through their eyes. – Daniel R. Scroggin

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Every companys greatest assets are its customers, because without customers there is no company. – Michael Leboeuf

Doing a great job and not meeting the customers objectives is as useless as doing a poor job within the customers objectives. – Thomas Faranda

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A preoccupied family: they none of them threw themselves into the interests of the rest, but each ploughed his or her own furrow. Their thoughts, their little passions and hopes and desires, all ran along separate lines. Family life is like this—animated, but collateral. – Rose Macaulay, Daisy & Daphne, 1928

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