It is not enough to give the customer excellent service. You must subtly make him aware of the great service he is getting. – Source Unknown Category: Customer Service / Sales
I think that the job of poetry, its political job, is to refresh the idea of justice, which is going dead in us all the time. – Robert Hass Category: Poetry
All noble enthusiasms pass through a feverish stage, and grow wiser and more serene. – William Ellery Channing Category: Enthusiasm