The wisdom of crowds works when the crowd is choosing the price of an ox, when theres a single numeric average. But if its a design or something that matters, the decision is made by committee, and thats crap. You want people and groups who are able to think thoughts before they share. – Jaron Lanier
The basic problem is that web 2.0 tools are not supportive of democracy by design. They are tools designed to gather spy-agency-like data in a seductive way, first and foremost, but as a side effect they tend to provide software support for mob-like phenomena. – Jaron Lanier