Not since the digital revolution in the early 90s has technology placed such a comprehensive burden on business, employees and individuals to reinvent their business plans, services and products, and themselves to keep pace with the changing marketplace. – Simon Mainwaring
The new dynamics between brands and consumers, driven by social media, are proving to be a powerful impetus for change. – Simon Mainwaring
How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that youre interaction with them was positive? – Simon Mainwaring
Like all technology, social media is neutral but is best put to work in the service of building a better world. – Simon Mainwaring
It is one of the issues that will have to be worked through however let me make the point and I think anyone would accept that if you set it up properly, not only will you get better environmental outcomes, you have a chance to create more wealth with the available resource. – John Anderson