The whole secret to our success is being able to con ourselves into believing that were going to change the world because statistically we are unlikely to do it. – Tom Peters
For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, its office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce. – Tom Peters
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