The most important thing in communication is to hear what isnt being said. – Peter Drucker
There is nothing so useless as doing efficiently that which should not be done at all. – Peter Drucker

The most important thing in communication is to hear what isnt being said. – Peter Drucker
There is nothing so useless as doing efficiently that which should not be done at all. – Peter Drucker
Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information. – Peter Drucker
Rank does not confer privilege or give power. It imposes responsibility. – Peter Drucker