Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures. – Tom Peters
Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what Ive been good at. – Tom Peters
The whole secret to our success is being able to con ourselves into believing that were going to change the world because statistically we are unlikely to do it. – Tom Peters
Design is so critical it should be on the agenda of every meeting in every single department. – Tom Peters
The Panorama is also the last place anywhere in New York where the World Trade Center still stands, whole, as it stood in the early morning of September 11. I can also see the corner where I saw the first tower fall and howled out loud. Seeing the buildings again here is uplifting, healing. – Jerry Saltz