Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures. – Tom Peters
Management is about arranging and telling. Leadership is about nurturing and enhancing. – Tom Peters
Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures. – Tom Peters
Management is about arranging and telling. Leadership is about nurturing and enhancing. – Tom Peters
For the blue-collar worker, the driving force behind change was factory automation using programmable machine tools. For the office worker, its office automation using computer technology: enterprise-resource-planning systems, groupware, intranets, extranets, expert systems, the Web, and e-commerce. – Tom Peters
All business success rests on something labeled a sale, which at least momentarily weds company and customer. – Tom Peters