So what does a good teacher do? Create tension – but just the right amount. – Donald Norman
I think there is a tendency in science to measure what is measurable and to decide that what you cannot measure must be uninteresting. – Donald Norman
Isnt one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that its basically impossible to use text to show that. – Donald Norman
Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone. – Donald Norman
The second, and I think this is the much more overt and I think it is the main cause, I have been increasingly demonstrating or trying to demonstrate that every possible stance a critic, a scholar, a teacher can take towards a poem is itself inevitably and necessarily poetic. – Harold Bloom