Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone. – Donald Norman
So what does a good teacher do? Create tension – but just the right amount. – Donald Norman

Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone. – Donald Norman
So what does a good teacher do? Create tension – but just the right amount. – Donald Norman
User-centered design means working with your users all throughout the project. – Donald Norman
We expert teachers know that motivation and emotional impact are what matter. – Donald Norman