I think there is a tendency in science to measure what is measurable and to decide that what you cannot measure must be uninteresting. – Donald Norman
I prefer design by experts – by people who know what they are doing. – Donald Norman
And to get real work experience, you need a job, and most jobs will require you to have had either real work experience or a graduate degree. – Donald Norman
Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone. – Donald Norman