Motivate them, train them, care about them and make winners out of

Motivate them, train them, care about them and make winners out of them…we know that if we treat our employees correctly, theyll treat the customers right. And if customers are treated right, theyll come back. – J. Marriot Jr.

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The 1990s customer expects service to be characterized by fast and efficient computer-based systems. – Steve Cuthbert

The only way to know how customers see your business is to look at it through their eyes. – Daniel R. Scroggin

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