Most people have no idea how to politely answer a phone. The English do, and its been their only major business advantage for the past two centuries. – Doug Coupland
I know its not cat food, but what exactly is it that they put inside of tinned ravioli? – Doug Coupland
Big companies are like marching bands. Even if half the band is playing random notes, it still sounds kind of like music. The concealment of failure is built into them. – Doug Coupland
Failure is authentic, and because its authentic, its real and genuine, and because of that, its a pure state of being. – Doug Coupland