Management by objective works – if you know the objectives. Ninety percent of the time you dont. – Peter Drucker
Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility, unable to change. – Peter Drucker
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands. – Peter Drucker
We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn. – Peter Drucker