If youre not serving the customer, youd better be serving someone who is. – Karl Albrecht Category: Customer Service / Sales
The 1990s customer expects service to be characterized by fast and efficient computer-based systems. – Steve Cuthbert Category: Customer Service / Sales
He who is false to present duty breaks a thread in the loom, and will find the flaw when he may have forgotten its cause. – Henry Ward Beecher Category: Duty