The keys to brand success are self-definition, transparency, authenticity and accountability. – Simon Mainwaring
The simple act of saying thank you is a demonstration of gratitude in response to an experience that was meaningful to a customer or citizen. – Simon Mainwaring
Non-profits must become deeply engaged in the ways that their donor communities are using social technology. – Simon Mainwaring
There is an overwhelming amount of information available to us all on the web each day, not to mention what is shared with us by our family, friends, fans, and followers. This necessitates the need to filter through all that information and to decide for ourselves where to put our attention. – Simon Mainwaring
I worry about my child and the Internet all the time, even though shes too young to have logged on yet. Heres what I worry about. I worry that 10 or 15 years from now, she will come to me and say Daddy, where were you when they took freedom of the press away from the Internet? – Mike Godwin