The basic problem is that web 2.0 tools are not supportive of democracy by design. They are tools designed to gather spy-agency-like data in a seductive way, first and foremost, but as a side effect they tend to provide software support for mob-like phenomena. – Jaron Lanier
If we allow our self-congratulatory adoration of technology to distract us from our own contact with each other, then somehow the original agenda has been lost. – Jaron Lanier