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Quote by Steve Cuthbert
The 1990s customer expects service to be characterized by fast and

The 1990s customer expects service to be characterized by fast and efficient computer-based systems. – Steve Cuthbert

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Motivate them, train them, care about them and make winners out of them…we know that if we treat our employees correctly, theyll treat the customers right. And if customers are treated right, theyll come back. – J. Marriot Jr.

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