When you stop talking, youve lost your customer. When you turn your back, youve lost her. – Estee Lauder
Quote by Estee Lauder
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Its about communication. Its about honesty. Its about treating people in the organization as deserving to know the facts. You dont try to give them half the story. You dont try to hide the story. You treat them as – as true equals, and you communicate and you communicate and communicate. – Lou Gerstner
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