I think the idea that you can go this alone is – was a huge mistake. And unfortunately, there was a price paid in terms of suffering and pain for people in New Orleans. – Michael Chertoff
We may have to force people to get together in terms of picking a particular type of technology and starting to build to that technology, as opposed to everybody exercising their right to buy their own system, you know, at will. – Michael Chertoff
Well, I think first of all there was a failure to have real, clear information at our disposal. There was a real lack of situational awareness. We didnt have the capabilities on the ground to give us real-time, accurate assessments of the physical condition of the city. – Michael Chertoff
Weve done it in intelligence sharing and certain elements of security. There were parts of the department, in fact, that worked very well in Katrina, like the Coast Guard and TSA. – Michael Chertoff