I prefer design by experts – by people who know what they are doing. – Donald Norman
Readers always seem to think that the author has some control over the design of their books. – Donald Norman

I prefer design by experts – by people who know what they are doing. – Donald Norman
Readers always seem to think that the author has some control over the design of their books. – Donald Norman
Isnt one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that its basically impossible to use text to show that. – Donald Norman
So what does a good teacher do? Create tension – but just the right amount. – Donald Norman
Normal is getting dressed in clothes that you buy for work, driving through traffic in a car that you are still paying for, in order to get to a job that you need so you can pay for the clothes, car and the house that you leave empty all day in order to afford to live in it. – Ellen Goodman