In other words, dont expect to always be great. Disappointments, failures and setbacks are a normal part of the lifecycle of a unit or a company and what the leader has to do is constantly be up and say we have a problem, lets go and get it. – Colin Powell
My own experience is use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who dont share your view. Listen to them and see if you can find a way to compromise. – Colin Powell