Leadership is solving problems. The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded you do not care. Either case is a failure of leadership. – Colin Powell
My own experience is use the tools that are out there. Use the digital world. But never lose sight of the need to reach out and talk to other people who dont share your view. Listen to them and see if you can find a way to compromise. – Colin Powell