In the last analysis, what we are communicates far more eloquently than anything we say or do. – Stephen Covey
Trust is the glue of life. Its the most essential ingredient in effective communication. Its the foundational principle that holds all relationships. – Stephen Covey
Private victories precede public victories. You cant invert that process any more than you can harvest a crop before you plant it. – Stephen Covey
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships. – Stephen Covey