Nature gave us one tongue and two ears so we could hear twice as much as we speak. – Epictetus

The easiest way to meet people is to just look like someone who is willing to listen. – Robert Brault, rbrault.blogspot.com

Never speak of yourself to others; make them talk about themselves instead; therein lies the whole art of pleasing. Everybody knows it, and everyone forgets it. – Edmond de Goncourt