Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility, unable to change. – Peter Drucker
There is nothing so useless as doing efficiently that which should not be done at all. – Peter Drucker
Checking the results of a decision against its expectations shows executives what their strengths are, where they need to improve, and where they lack knowledge or information. – Peter Drucker
The new information technology… Internet and e-mail… have practically eliminated the physical costs of communications. – Peter Drucker