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Your most unhappy customers are your greatest source of learning.

Your most unhappy customers are your greatest source of learning. – Bill Gates, Business @ the Speed of Thought

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Your heart has been sore wounded too. Dear Light, love shall cherish you, till you again look on life with happy eyes. – Byron Caldwell Smith, letter to Kate Stephens

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Sometimes a man is intensely, even passionately, attached to suffering — that is a fact. – Fyodor Dostoevsky

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Strange how we decorate pain. – Margaret Atwood

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