When I went on to write my next book, Working With Emotional Intelligence, I wanted to make a business case that the best performers were those people strong in these skills. – Daniel Goleman
Emotional intelligence begins to develop in the earliest years. All the small exchanges children have with their parents, teachers, and with each other carry emotional messages. – Daniel Goleman
But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job. – Daniel Goleman
My hope was that organizations would start including this range of skills in their training programs – in other words, offer an adult education in social and emotional intelligence. – Daniel Goleman