There is an increasingly pervasive sense not only of failure, but of futility. The legislative process has become a cruel shell game and the service system has become a bureaucratic maze, inefficient, incomprehensible, and inaccessible. – Elliot Richardson
Though every legal task demands this skill, it is especially important in the effort to frame public policy in a way that is properly responsive to human needs and predicaments. The question is always: How will the general rule work in practice? – Elliot Richardson