Well, I think first of all there was a failure to have real, clear information at our disposal. There was a real lack of situational awareness. We didnt have the capabilities on the ground to give us real-time, accurate assessments of the physical condition of the city. – Michael Chertoff
Walk a mile in my shoes is good advice. Our children will learn to respect others if they are used to imagining themselves in anothers place. – Neil Kurshan