It is relatively easy to design for the perfect cases, when everything goes right, or when all the information required is available in proper format. – Donald Norman
Readers always seem to think that the author has some control over the design of their books. – Donald Norman
Isnt one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that its basically impossible to use text to show that. – Donald Norman
We expert teachers know that motivation and emotional impact are what matter. – Donald Norman
Obviously, my life and my job in 2010 is very different from Peggys experience in the 1960s. I exist in a world that enjoys more equality between men and women. But I dont take any of that into my performance. I just want to play the character as who she is as an individual – scene to scene. – Elizabeth Moss