It is relatively easy to design for the perfect cases, when everything goes right, or when all the information required is available in proper format. – Donald Norman
I prefer design by experts – by people who know what they are doing. – Donald Norman
Isnt one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that its basically impossible to use text to show that. – Donald Norman
Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone. – Donald Norman
Internet safety begins at home and that is why my legislation would require the Federal Trade Commission to design and publish a unique website to serve as a clearinghouse and resource for parents, teachers and children for information on the dangers of surfing the Internet. – Mike Fitzpatrick