It is relatively easy to design for the perfect cases, when everything goes right, or when all the information required is available in proper format. – Donald Norman
Beauty and brains, pleasure and usability – they should go hand in hand. – Donald Norman
Isnt one of your first exercises in learning how to communicate to write a description of how to tie your shoelaces? The point being that its basically impossible to use text to show that. – Donald Norman
Readers always seem to think that the author has some control over the design of their books. – Donald Norman