Readers always seem to think that the author has some control over the design of their books. – Donald Norman
And to get real work experience, you need a job, and most jobs will require you to have had either real work experience or a graduate degree. – Donald Norman
I think there is a tendency in science to measure what is measurable and to decide that what you cannot measure must be uninteresting. – Donald Norman
So what does a good teacher do? Create tension – but just the right amount. – Donald Norman
I push every day against forces that say you have to go faster, be more effective, be more productive, you have to constantly outdo yourself, you have to constantly outdo your neighbor – all of the stuff that creates an incredibly productive society, but also a very neurotic one. – Elizabeth Gilbert