Readers always seem to think that the author has some control over the design of their books. – Donald Norman
So what does a good teacher do? Create tension – but just the right amount. – Donald Norman

Readers always seem to think that the author has some control over the design of their books. – Donald Norman
So what does a good teacher do? Create tension – but just the right amount. – Donald Norman
Beauty and brains, pleasure and usability – they should go hand in hand. – Donald Norman
Ive been looking at the iPod- the Apple iPod. One of the interesting things about the iPod, one of the things that people love most about it is not the technology its the box it comes in. – Donald Norman