Readers always seem to think that the author has some control over the design of their books. – Donald Norman
So what does a good teacher do? Create tension – but just the right amount. – Donald Norman

Readers always seem to think that the author has some control over the design of their books. – Donald Norman
So what does a good teacher do? Create tension – but just the right amount. – Donald Norman
I prefer design by experts – by people who know what they are doing. – Donald Norman
In my opinion, no single design is apt to be optimal for everyone. – Donald Norman