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Quote by Peter Drucker
Quality in a product or service is not what the supplier puts in.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. – Peter Drucker

Other quotes by Peter Drucker

Company cultures are like country cultures. Never try to change one. Try, instead, to work with what youve got. – Peter Drucker

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Author
Peter Drucker
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Quality isnt something that can be argued into an article or promised into it. It must be put there. If it isnt put there, the finest sales talk in the world wont act as a substitute. – C. G. Campbell

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Everything can be improved. – C. W. Barron

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If you think of standardization as the best that you know today, but which is to be improved tomorrow; you get somewhere. – Henry Ford

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