Quote by Peter Drucker
Quality in a product or service is not what the supplier puts in.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. – Peter Drucker

Other quotes by Peter Drucker

Charisma becomes the undoing of leaders. It makes them inflexible, convinced of their own infallibility, unable to change. – Peter Drucker

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Quicker by taking more time. – Proverb

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The artists must be sacrificed to their art. Like the bees, they must put their lives into the sting they give. – Ralph Waldo Emerson

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So cheat your landlord if you can and must, but do not try to shortchange the Muse. It cannot be done. You cant fake quality any more than you can fake a good meal. – William S. Burroughs

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The job cant be finished only improved to please the customer. – W. Edwards Deming

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We come to this work because the alternative, being consumed by the effort to ignore the mystery of being, is no longer acceptable. – Ken McLeod, Wake Up To Your Life: Discovering the Buddhist Path of Attention

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He described how, as a boy of 14, his dad had been down the mining pit, his uncle had been down the pit, his brother had been down the pit, and of course he would go down the pit. – Barbara Castle

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