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Quote by Peter Drucker
Quality in a product or service is not what the supplier puts in.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. – Peter Drucker

Other quotes by Peter Drucker

Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands. – Peter Drucker

Category:
power
Author
Peter Drucker
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Quality
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No good book or good thing of any kind shows it best face at first. No the most common quality of in a true work of art that has excellence and depth, is that at first sight it produces a certain disappointment. – Thomas Carlyle

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There is no labor a person does that is undignified; if they do it right. – Bill Cosby

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Quicker by taking more time. – Proverb

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