Quote by Peter Drucker
Quality in a product or service is not what the supplier puts in.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. – Peter Drucker

Other quotes by Peter Drucker

So much of what we call management consists in making it difficult for people to work. – Peter Drucker

Category:
work
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We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn. – Peter Drucker

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Change
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Other Quotes from
Quality
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Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives. – William A. Foster

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Anything worth doing is worth doing poorly until you learn to do it well. – Steve Brown

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Pay beforehand if you would have your work poorly done. – Proverb

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The artists must be sacrificed to their art. Like the bees, they must put their lives into the sting they give. – Ralph Waldo Emerson

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We all live in the protection of certain cowardices which we call our principles. – Mark Twain

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First deserve then desire. – Proverb

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Friendship is certainly the finest balm for the pangs of disappointed love. – Jane Austen

Category:
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The invalid is a parasite on society. In a certain state it is indecent to go on living. To vegetate on in cowardly dependence on physicians and medicaments after the meaning of life, the right to life, has been lost ought to entail the profound contempt of society. – Friedrich Nietzsche