Quote by Peter Drucker
Quality in a product or service is not what the supplier puts in.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. – Peter Drucker

Other quotes by Peter Drucker

The productivity of work is not the responsibility of the worker but of the manager. – Peter Drucker

Category:
work
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What you have to do and the way you have to do it is incredibly simple. Whether you are willing to do it, thats another matter. – Peter Drucker

Category:
Will, Willpower
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Other Quotes from
Quality
category

The bitterness of poor quality remains long after low pricing is forgotten! – Leon M. Cautillo

Category:
Quality

Everything can be improved. – C. W. Barron

Category:
Quality

Quality is everyones responsibility. – W. Edwards Deming

Category:
Quality

Could everything be done twice it would be done better. – Proverb

Category:
Quality

Random Quotes

There must be a reason why photographers are not very good at verbal communication. I think we get lazy. – Annie Leibovitz

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communication

Instead of asking How much damage will the work in question bring about? why not ask How much good? How much joy? – Henry Miller

Category:
work

There is something sinister, something quite biographical about what I do – but that part is for me. Its my personal business. I think there is a lot of romance, melancholy. Theres a sadness to it, but theres romance in sadness. I suppose I am a very melancholy person. – Alexander McQueen

Category:
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Forward, as occasion offers. Never look round to see whether any shall note it… Be satisfied with success in even the smallest matter, and think that even such a result is no trifle. – Marcus Aurelius

Category:
Success