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Quote by Peter Drucker
Quality in a product or service is not what the supplier puts in.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. – Peter Drucker

Other quotes by Peter Drucker

We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn. – Peter Drucker

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No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings. – Peter Drucker

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No good book or good thing of any kind shows it best face at first. No the most common quality of in a true work of art that has excellence and depth, is that at first sight it produces a certain disappointment. – Thomas Carlyle

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A society made up of individuals who were all capable of original thought would probably be unendurable. – H. L. Mencken

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Any film, or to me any creative endeavour, no matter who youre working with, is, in many cases, a wonderful experience. – Martin Scorsese

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