Quote by Peter Drucker
Quality in a product or service is not what the supplier puts in.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. – Peter Drucker

Other quotes by Peter Drucker
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Good, better, best – never let it rest – till your good is better – and your better best. – John Furphy

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The artists must be sacrificed to their art. Like the bees, they must put their lives into the sting they give. – Ralph Waldo Emerson

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