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Quote by Peter Drucker
Quality in a product or service is not what the supplier puts in.

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. – Peter Drucker

Other quotes by Peter Drucker

Effective leadership is not about making speeches or being liked leadership is defined by results not attributes. – Peter Drucker

Category:
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Author
Peter Drucker
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The bitterness of poor quality remains long after low pricing is forgotten! – Leon M. Cautillo

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Quality isnt something that can be argued into an article or promised into it. It must be put there. If it isnt put there, the finest sales talk in the world wont act as a substitute. – C. G. Campbell

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