In the past a leader was a boss. Todays leaders must be partners with their people… they no longer can lead solely based on positional power. – Ken Blanchard
For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio. – Ken Blanchard
The first principle of ethical power is Purpose. By purpose, I dont mean your objective or intention-something toward which you are always striving. Purpose is something bigger. It is the picture you have of yourself-the kind of person you want to be or the kind of life you want to lead. – Ken Blanchard
HELP = H(umor), E-go, edging God out, L-istening, P-urpose – Ken Blanchard