For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio. – Ken Blanchard
In the past a leader was a boss. Todays leaders must be partners with their people… they no longer can lead solely based on positional power. – Ken Blanchard
As a manager the important thing is not what happens when you are there, but what happens when you are not there. – Ken Blanchard
The first principle of ethical power is Purpose. By purpose, I dont mean your objective or intention-something toward which you are always striving. Purpose is something bigger. It is the picture you have of yourself-the kind of person you want to be or the kind of life you want to lead. – Ken Blanchard