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Our marketing strategy is driven by the customer experience, not b

Our marketing strategy is driven by the customer experience, not by “growth hawking.” We believe companies should be about fewer games, fewer hoops, and more value. We feel like open content speaks to that. – Gregory Ciotti, “Why We’re Opting Out of Opt-in Resources” (Help Scout, ww

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I couldnt be an ingenue today, because the business has changed. I remember when you could dress for a premiere just by putting on a cute top. Now you have to be perfect and fabulous in every way, or youre ridiculed. – Julia Roberts

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I could play it safe by recording songs that are familiar, but am I expanding myself as an artist by doing covers? Its a catch-22. Its called show business: The word business is in it, and youve got to be a businessman. But then again, you have to be true to yourself as an artist. – Donny Osmond

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